Privacy Policy
Last updated: September 2025
1. Introduction
Zenith Naturals ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our natural supplements and skincare products.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide when you:
- Fill out our contact form
- Send us emails or call us
- Subscribe to our newsletter (if applicable)
- Participate in surveys or feedback requests
This may include your name, email address, phone number, product interests, and any messages or questions you send us.
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and location information
- Browser type and version
- Pages visited and time spent on our site
- Referring website information
- Device information
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Process orders and provide product information
- Send educational content and product updates (with your consent)
- Improve our website and services
- Comply with legal obligations
- Protect our rights and prevent fraud
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business
- Legal Requirements: When required by law or to protect our rights, property, or safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to share your information
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.
7. Your Rights (GDPR)
If you are a resident of the European Union, you have certain rights regarding your personal information:
- Access: Request access to your personal information
- Rectification: Request correction of inaccurate information
- Erasure: Request deletion of your personal information
- Portability: Request transfer of your information
- Objection: Object to processing of your information
- Restriction: Request restriction of processing
To exercise these rights, please contact us using the information provided below.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. Children's Privacy
Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.
10. International Data Transfers
Your information may be transferred to and processed in countries other than Slovakia. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Zenith Naturals
Bratislavská 18
929 01 Dunajská Streda
Slovakia
Email: [email protected]
Phone: +421 903 612 845